Algemene voorwaarden

OVERVIEW

Welcome to Lilo-Loiz! The terms “we”, “us”, and “our” refer to Lilo-Loiz. Lilo-Loiz operates this shop and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Lilo-Loiz is powered by Shopify, enabling us to provide the Services to you.

The terms and conditions below, including all policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover topics such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms of Service or the Privacy Policy, you are not permitted to access or use our Services.

ARTICLE 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are of legal age in your state or province of residence and that you have given us permission to allow any minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, such as browsing our shops or purchasing products or services we offer, we may require you to provide certain information, such as your email address and your billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide this information.

You are solely responsible for maintaining the security of your account login credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to anyone else.

ARTICLE 2 – OUR PRODUCTS

We strive to provide accurate descriptions of our products and services in our shops. However, please note that the colors and appearance of products may differ from how they appear on your screen, depending on the device you use and its settings.

We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match the appearance or descriptions in our shop.

All product descriptions may be changed at any time without notice and at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities available per person, region, or jurisdiction on a case-by-case basis.

ARTICLE 3 – ORDERS

When you place an order, you make an offer to purchase. Lilo-Loiz reserves the right to accept or refuse your order at its sole discretion for any reason. Your order is accepted only once Lilo-Loiz has confirmed it. We must have received and processed your payment before your order is accepted. Please review your order carefully before submitting it. Lilo-Loiz may not be able to honor cancellation requests once an order has been accepted.

If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number you provided during checkout.

You may return or exchange purchases only in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are intended for personal or household use, and not for commercial resale or export.

ARTICLE 4 – PRICING AND BILLING

Prices, discounts, and promotions may change without notice. The price charged for a product or service is the price in effect at the time you place your order and will be stated in your order confirmation email. Unless explicitly stated otherwise, prices exclude taxes, shipping costs, handling fees, customs duties, and import taxes.

Prices displayed in our shops may differ from those in physical stores or in stores operated by third parties. We may occasionally offer promotions affecting pricing, and such promotions may be governed by terms that differ from these Terms. In the event of a conflict between promotion terms and these Terms, the promotion terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and credit card expiration dates, to ensure we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is accurate, correct, and complete; (ii) you are authorized to use the credit card for purchases; (iii) your charges will be honored by the credit card company; and (iv) you will pay the charges incurred at the posted prices, including shipping and handling fees and applicable taxes, if any.

ARTICLE 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates and are not guaranteed. We are not liable for delays caused by carriers, customs processing, or events outside our control. Once we hand the products over to the carrier, ownership and the risk of loss transfer to you.

ARTICLE 6 – INTELLECTUAL PROPERTY

Our Services—including but not limited to trademarks, branding, text, displays, images, graphics, product reviews, video and audio content, and the design, selection, and arrangement thereof—are owned by Lilo-Loiz, its affiliates, or its licensors and are protected by patent, copyright, and intellectual property laws in the United States and other countries.

These Terms permit you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material within the Services without our prior written consent.

Except as expressly stated in these Terms, nothing grants you a license or rights under any patent, trademark, copyright, or other intellectual property of Lilo-Loiz, Shopify, or any third party. Unauthorized use of the Services may violate intellectual property laws. All rights not expressly granted in these Terms are reserved by Lilo-Loiz.

The names, logos, product names, service names, design elements, and slogans of Lilo-Loiz are trademarks of Lilo-Loiz or its affiliates or licensors. You may not use such trademarks without prior written permission. The names, logos, and brands of Shopify are trademarks of Shopify. All other names and logos appearing in the Services are trademarks of their respective owners.

ARTICLE 7 – OPTIONAL TOOLS

You may be able to access customer tools offered by third parties as part of the Services. We do not monitor, control, or influence these tools.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement. We are not liable for any damage resulting from or relating to your use of optional third-party tools.

Your use of optional tools offered through the site is entirely at your own risk and discretion. You must ensure that you are familiar with and agree to the terms under which the tools are provided by the applicable third party or parties.

We may also offer new features through the Services in the future (including new tools and resources). Such new features will also be considered part of the Services and subject to these Terms.

ARTICLE 8 – LINKS TO THIRD PARTIES

The Services may contain materials and hyperlinks to websites offered or managed by third parties (including embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

If you choose to leave the Services to access such materials or sites, you do so at your own risk.

We are not liable for any harm or damages related to your use of third-party websites, or related to your purchase or use of products, services, resources, or content from third-party websites. Review the policies and practices of these third parties carefully before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.

ARTICLE 9 – RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANTS: This article accurately describes Shopify’s relationship with your shop and must not be removed or modified.]

Lilo-Loiz uses Shopify to provide you with the Services. However, all purchases made in our store are strictly between you and Lilo-Loiz. By using the Services, you acknowledge and agree that Shopify is not responsible for any sales-related matters between you and Lilo-Loiz, including injuries, damages, or losses resulting from purchased products or services. You expressly release Shopify and its affiliates from any claims, damages, or liabilities arising from your transactions with Lilo-Loiz.

ARTICLE 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which you can view here [LINK]. Certain personal information may also be subject to Shopify’s Privacy Policy, which you can view here. By using the Services, you confirm that you have read the applicable Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services to provide and improve them. Information you submit to the Services is transmitted to and shared with Shopify and may be shared with third parties in other countries for service-delivery purposes.

Please read our Privacy Policy [LINK] for more details on how we, Shopify, and our partners use your personal information.

ARTICLE 11 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes.

We may use this licensed Feedback, for example, to operate, provide, evaluate, improve, and promote the Services, and to fulfill our obligations and exercise our rights under these Terms.

You represent and warrant that (i) you own all Feedback or have all rights necessary to provide it; (ii) you have disclosed any compensation or incentives received in connection with your Feedback; and (iii) your Feedback complies with these Terms.

We are under no obligation to (1) keep Feedback confidential; (2) compensate you for Feedback; or (3) respond to your Feedback.

We may monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, otherwise objectionable, or infringing upon any intellectual property or these Terms—but we are not obligated to do so.

You agree that your Feedback will not violate the rights of third parties, including copyrights, trademarks, privacy rights, publicity rights, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material, or any viruses or malware that could affect the operation of the Services. You may not use a false email address, impersonate any person or entity, or mislead us or any third party regarding the origin of your Feedback.

You are solely responsible for the Feedback you provide and its accuracy. We are not responsible or liable for any Feedback posted by you or any third party.

ARTICLE 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information in the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions; to change or update information; and to cancel orders if information is inaccurate—at any time and without prior notice (including after you have submitted your order).

ARTICLE 13 – PROHIBITED USES

You may use the Services only for lawful purposes. You may not use the Services, directly or indirectly, to:
(a) engage in unlawful or harmful activities;
(b) violate any international, national, federal, provincial, or local law;
(c) infringe upon our intellectual property rights or those of others;
(d) harass, abuse, insult, harm, defame, slander, demean, or intimidate others;
(e) submit false or misleading information;
(f) knowingly upload or transmit material that violates these Terms;
(g) send or transmit advertising, spam, chain letters, or similar solicitations;
(h) impersonate or attempt to impersonate another person or entity; or
(i) engage in activities that restrict or inhibit anyone else’s use of the Services or that could harm Lilo-Loiz, Shopify, or users.

You further agree not to:
(a) upload or transmit viruses or malicious code;
(b) reproduce, duplicate, copy, sell, resell, or exploit any part of the Services;
(c) collect or track the personal information of others;
(d) engage in spam, phishing, pharming, pretexting, spidering, crawling, or scraping;
(e) disrupt or circumvent security features of the Services or related websites.

We reserve the right to suspend, disable, or terminate your account at any time and without notice if we determine that you have violated any part of these Terms.

ARTICLE 14 – TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) at any time, at our discretion, and without prior notice. You remain liable for all charges up to and including the date of termination.

The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

ARTICLE 15 – DISCLAIMER OF WARRANTIES

Information provided through the Services is for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is at your own risk. We disclaim all liability arising from reliance placed on such information by you, other visitors, or anyone informed of such content.

UNLESS EXPRESSLY STATED BY LILO-LOIZ, THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THE SERVICES ARE OFFERED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

Some jurisdictions do not allow limitations on implied warranties, so these limitations may not apply to you.

ARTICLE 16 – LIMITATION OF LIABILITY

TO THE EXTENT PERMITTED BY LAW, LILO-LOIZ, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS—AS WELL AS SHOPIFY AND ITS AFFILIATES—SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND. THIS INCLUDES, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, DATA LOSS, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE.

This applies to any use of the Services or products purchased through the Services, or any claim related to your use of the Services or any content posted, transmitted, or made available through the Services—even if you were advised of the possibility of such damages.

ARTICLE 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Lilo-Loiz, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or third-party claim (including reasonable attorney’s fees) arising from:
(1) your breach of these Terms or referenced documents;
(2) your violation of any law or third-party rights; or
(3) your access to or use of the Services.

We will notify you of any claim requiring indemnification, although failure to notify you promptly does not release you from your obligations unless you are materially prejudiced. We may control the defense and settlement of such claims at your expense, though we will not settle claims imposing non-monetary obligations on you without your consent.

ARTICLE 18 – SEVERABILITY

If any part of these Terms is determined to be unlawful, void, or unenforceable, that provision will still be enforceable to the fullest extent permitted by law, and the unenforceable portion will be deemed severed. This does not affect the validity of the remaining provisions.

ARTICLE 19 – WAIVER; ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms and any policies posted on our site constitute the entire agreement between you and us governing your use of the Services and supersede all prior agreements, communications, and proposals, whether oral or written (including previous versions of the Terms).

Any ambiguities in interpreting these Terms shall not be construed against the drafting party.

ARTICLE 20 – ASSIGNMENT

You may not delegate, transfer, or assign these Terms or your rights or obligations under them without our prior written consent. Any attempted assignment is void. We may assign or transfer these Terms without notice or consent.

ARTICLE 21 – GOVERNING LAW

These Terms and any agreements through which we provide the Services are governed by and interpreted in accordance with the federal and state/provincial courts in the jurisdiction where Lilo-Loiz is headquartered. You and Lilo-Loiz consent to the exclusive jurisdiction of those courts.

ARTICLE 22 – HEADINGS

Headings are included for convenience only and do not limit or affect the Terms in any way.

ARTICLE 23 – CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, modify, or replace any part of these Terms at our discretion. Updates will be posted on our website. It is your responsibility to check for changes periodically. We will notify you of material changes as required by law. Changes take effect on the date provided in the notice.

Continued access to or use of the Services after any changes constitutes acceptance of the updated Terms.

ARTICLE 24 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info.liloloiz@gmail.com.

Our contact details are listed below:
Lilo-Loiz info.liloloiz@gmail.com

Phone number: 06 15136654

Business registration number: 95151559

VAT identification number: NL867021445B01